These Terms of Service (“Terms”) govern your access to and use of Vareon’s WordPress plugins, add-ons, websites, and support services (collectively, the “Services”). By installing, accessing, or using our Services you agree to these Terms. If you do not agree, do not use the Services.
1. Account & eligibility
- You must be at least 18 years old (or the age of majority in your jurisdiction) and have authority to bind your organization.
- You agree to provide accurate account information and keep it updated. You are responsible for maintaining the confidentiality of your credentials.
2. Licenses & permitted use (WordPress/GPL)
Our plugins are built for WordPress and comply with WordPress.org guidelines.
- Lite (GPL). Free editions are released under the GNU General Public License v2.0 or later. You may use, modify, and redistribute them under GPL terms.
- Pro (commercial access). Pro purchases grant access to downloads, updates, and support for the number of sites/seats specified at checkout, typically for one year unless stated otherwise. The plugin code remains GPL; your license key controls access to updates/support.
You agree not to misuse the Services (e.g., for unlawful, harmful, or abusive purposes) and not to circumvent technical measures that protect update and support services. GPL permissions for the code remain unaffected.
3. Payments, taxes (VAT/MVA) & renewals
- Payments are processed securely by Freemius/Stripe on our behalf. Applicable taxes, including VAT/MVA based on your billing location and applicable law, may be added.
- Annual plans renew automatically unless you cancel before the renewal date. You can disable auto-renewal at checkout or anytime in your account portal.
- Refunds. We offer a 30-day money-back guarantee on initial purchases. Refunds after that window are evaluated case-by-case.
- If you are an EEA consumer, you may have statutory rights under local law; nothing here limits those rights.
4. Updates & support
- Active plans receive product updates and security patches. When a plan expires, you may continue using the plugin under GPL, but access to updates and support ends.
- Support is provided via our help desk during Norwegian business days (Monday–Friday). We aim to reply within 24–48 hours.
- Support covers installation, configuration, and bug fixes. Custom development, conflicts with third-party themes/plugins, or WordPress core issues are out of scope.
5. Compatibility & requirements
- Each plugin lists its required WordPress and PHP versions (e.g., WordPress 6.x+, PHP 8.1+). You are responsible for maintaining a compatible environment.
- We recommend testing updates on a staging site before deploying to production.
6. Ownership & trademarks
All intellectual property rights in the Services (excluding GPL-licensed code contributed by third parties) remain with Vareon or our licensors. Nothing in these Terms transfers ownership. “Vareon” and associated marks are trademarks of their respective owners.
7. Privacy & data protection
We process personal data in accordance with the EU/EEA GDPR and the Norwegian Personal Data Act. See our Privacy Policy for details on what we collect (e.g., account, billing, and usage telemetry where applicable), why, and your rights.
8. Third-party services
The Services may integrate or rely on third-party platforms (e.g., WordPress.org, Freemius, Stripe, Google services). Those services are governed by their own terms; we are not responsible for their actions.
9. “Powered by” & external links (WordPress.org compliance)
- Our plugins will not add external links on your public site without your explicit consent. Any optional “Powered by” credit is opt-in and can be toggled off at any time.
- Administrative notices or links shown inside your WordPress dashboard are not considered public site links.
10. User content & feedback
If you submit content (reviews, feedback, feature ideas), you grant us a worldwide, royalty-free license to use, reproduce, and adapt that content to operate and improve the Services. We will not publicly attribute you without consent.
11. Disclaimer of warranties
THE SERVICES ARE PROVIDED “AS IS”. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAREON WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE PRECEDING TWELVE (12) MONTHS.
13. Indemnification
You agree to indemnify and hold Vareon, its officers, employees, and agents harmless from claims, damages, or expenses arising from your use of the Services or violation of these Terms.
14. Suspension & termination
- We may suspend or terminate access if you materially breach these Terms, fail to pay fees, or engage in harmful activity.
- Upon termination, your right to updates/support ends. GPL rights to any GPL-licensed components remain per the GPL.
15. Governing law & disputes
These Terms are governed by the laws of Norway, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction and venue of the courts of Norway, with primary venue in Oslo tingrett, unless mandatory law provides otherwise.
16. Changes to these Terms
We may update these Terms to reflect product changes or legal requirements. We will post revised Terms with an updated “Last updated” date and, if changes are material, provide notice in-app or via email. Continued use after changes take effect indicates acceptance.
17. Contact
Questions about these Terms? Reach us at:
Email: legal@vareon.dev
Registered location: Norway